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Privacy Policy

At Simply Hygiene (trading as Simply Tissue), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, products, and services.

1. Information We Collect

We may collect the following types of personal and business information:

  • Contact details: Name, email address, telephone number, company name.

  • Transaction details: Billing address, delivery address, payment references.

  • Communication data: Inquiries, feedback, and correspondence sent to us.

  • Website usage data: IP addresses, browser type, pages visited, and cookies.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Provide customer support and respond to inquiries.

  • Send important updates about our products, services, or policies.

  • Improve our website, services, and customer experience.

  • Meet legal and regulatory requirements.

3. Data Sharing

We do not sell or rent your information. We may share data only with:

  • Trusted third-party service providers (e.g., couriers, payment processors).

  • Regulatory authorities if required by law.

  • Our group companies for operational purposes.

4. Data Retention

We retain personal data only as long as necessary for the purposes stated, or as required by law.

5. Security

We use appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

You have the right to:

  • Access, correct, or delete your personal information.

  • Object to or restrict the processing of your data.

  • Withdraw consent where processing is based on consent.

To exercise your rights, please contact us at sales@simplyhygiene.co.za.

7. Cookies

Our website uses cookies to enhance user experience. You can manage cookies through your browser settings.

8. Contact Us

For questions about this Privacy Policy, please contact:
Simply Hygiene
Tel: 010 446 9695 | Cell: 060 500 0562
Email: sales@simplyhygiene.co.za